Right of withdrawal

When concluding a distance selling contract, consumers have a statutory right of cancellation, about which we inform them in accordance with the statutory regulations as follows:

Right of cancellation
You have the right to withdraw your consent within fourteen days without giving any reason.
The cancellation period shall be fourteen days from the
Day on which you or a third party other than the
Carrier is or has taken possession of the goods.

To exercise your right of withdrawal, you must

MAVROPANOS MON. IKE
Lagoumitzi 24
17671 Kallithea
Athens, Greece
info@pente.clothing

by means of a clear statement (e.g. a letter sent by post, fax or e‐mail) of your decision to withdraw from this contract. You can use the attached sample withdrawal form for this purpose, but this is not mandatory. To meet the withdrawal deadline, it is sufficient that you send the notification of the exercise of the right of withdrawal before the expiry of the withdrawal period.

Consequences of revocation
If you withdraw from this contract, we will refund all payments that we
from you, including delivery costs (with the exception of the additional costs resulting from the fact that you have chosen a different type of delivery than the cheapest standard delivery offered by us) promptly and at the latest within fourteen days from the day on which we received notification of your cancellation of this contract. For this refund, we will use the same means of payment that you used for the original transaction, unless something else was expressly agreed with you; under no circumstances will you be charged any fees for this refund. We may refuse to refund until we have received the goods back or until you have provided evidence that you have returned the goods, whichever is earlier. You must return the goods promptly and in any event no later than fourteen days from the date on which you notify us of the cancellation of this contract to
RUHRINDSUTRIES FASHION UG (limited liability) - Mauritiusstr. 26 - 44789 Bochum.

The deadline is met if you send the goods before the expiry of the fourteen-day period. You
bear the direct costs of returning the goods.

You only have to pay for any loss of value of the goods if this loss of value is due to handling of the goods which is not necessary to check their quality, properties and functioning.

Sample cancellation form

Sample cancellation form (If you want to cancel the contract, please fill out this form and send it back.)

-
At:
MAVROPANOS MON. IKE
Lagoumitzi 24
17671 Kallithea
Athens, Greece

- I/we hereby revoke (*)
the contract concluded by me/us (*) for the purchase of the following
Goods (*)/ the provision of the following service (*)

- Ordered on(*)/received on(*)

- Name of the consumer(s)

- Address of the consumer(s)

- Signature of the consumer(s) (only if notification is on paper)

- Date
_____
(*) Delete as appropriate.


Customer rights in case of defects

1.
Your rights in the event of material and legal defects are governed by statutory provisions. However, we accept no liability for descriptions provided by third parties.

2. Your legal
The right of withdrawal (see § 5) and rights arising from any guarantee declarations that may have been made separately or included with the goods remain unaffected in all cases.

3. We expressly point out that the wool hats we offer are made by hand and are therefore subject to slight fluctuations in terms of material properties and quality. We always endeavour to keep the quality of our handmade goods as high as possible. By placing an order you hereby agree to this.